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Please double-check your address information. We are not responsible for delivery errors due to incorrect information.
Discrete Packaging
Your privacy is of the utmost importance to us - buy in confidence! We assure your discretion and privacy by shipping every order in a plain box.
All orders are shipped Monday - Friday (with the exception of holidays). You will receive an Order Confirmation email when your order is processed.
Returns
Returns can only be made for defective products within 15 days from the invoice date. The defective item must be returned in its original packaging, including batteries and accessories. Defective items can only be exchanged for duplicate items. No credits will be issued.
Returns must include the invoice with the defective product circled.
DISCLAIMER -
Products sold as novelties are for educational purposes only. No specific uses are advocated. Individuals with allergies to PVC [polyvinylchloride] or urethane based plastics should not use these products. If in doubt, consult your physician. Keep out of reach of children. Clean products with toy cleaner [excluding motorized parts] Use only water bases lubricants if desired.
RISK OF LOSS
All items purchased from the toy ladyz are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
CANCELLED ORDERS/ORDER SUBSTITUTIONS:
Sorry, but we are unable to process order substitutions after you place your order. We will try to help you, however, we are busy working to fill orders during the day and we do not guarantee any order cancellations or modifications and/or substitutions. This includes address changes due to information entered incorrectly upon placing your order.
REFUSED PACKAGES:
Once an order has shipped, we consider the transaction completed. Refusing a package does not entitle you to a refund. Refused packages are subject to a 20% restocking fee in addition to the cost of the shipping and handling because we have already incurred the cost of preparing, processing and shipping your order..
UNCLAIMED PACKAGES:
We will make two good faith attempts to contact you about your unclaimed package. If we do not receive a response, we will restock the items after a 30 day period, and you will receive a store credit code in the amount of the original order minus 20% restocking fee and shipping costs... -
INCORRECT SHIP TO ADDRESS CAN BE COSTLY AND TIME CONSUMING! So please make sure you double check your ship to address upon placing your order
PRICING AND AVAILABILITY
Items purchased through the toy ladyz are subject to the availability of the item(s). the toy ladyz does not guarantee that all items are in stock, nor that prices are accurate. Prices are subject to change without notice, both merchandise and shipping. Additionally, though every reasonable effort is made to ship orders in a timely fashion, delays can occur, and the toy ladyz takes no responsibility or liability for any delays in order shipment.
All prices are in US funds, all shipping cost listed are within Mainland USA.
• Shipping FOB Las Vegas, NV USA.
• Nevada Residents Include 7.75% Sales Tax.
• To avoid credit card fraud, we only ship to a confirmed address. What is a Confirmed Address?
Confirmed Addresses are checked against the billing address maintained by the buyer's credit card company. Confirmed Addresses must be in the name of the account holder, and thus Gift Addresses in someone else's name can never be confirmed. Note: Only U.S., U.K., and Canadian addresses can be confirmed at this time.
the toy ladyz is not responsible for any duties or taxes imposed by foreign countries, in respect to delivery of international orders.
For International orders, please goto: International Ordering
PAYPAL ORDERS
When paying by Paypal, please note in the special requirement field what size/color you require.
PRIVACY
Please review *our Privacy Notice, which also governs your visit to our website, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit the toy ladyz or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to the toy ladyz.
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
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